Terms and Conditions

Terms and Conditions

How to get there

There are flights daily to/from Denpasar (Bali) to Maumere and Labuan Bajo on Flores Island. Denpasar – Labuhanbajo by either Sky Aviation, Transnusa/Avia Star, Wings Air, Merpati and Garuda Indonesia.

How to Book

Our 24 hour phone service will assist you to get information about tour details and booking or contact us per Skype or e-mail at info@dragonislandtours.com.

Accommodation

Due to the remote regions of Flores and that it has been recently opened up for tourism, our tour program is based on adventure travel, so you will have options to stay at a home stay, small hotels or even on a house boat on Komodo Island tours. 3-4 Star hotels can only currently be found in Labuanbajo ie: Bintang Flores Hotel, Jayakarta Hotel and La Prima.

Insurance

To avoid the risk during the tour, it’s suggested that participants have their own insurance, which should cover, medical, surgical and dental and additional expenses, baggage, loss of money, personal accident and personal liability.

Tour programs

All the tour programs of Dragon Island Adventures will be organized as either private tours, small group or tours focusing on eco tours, trekking, hiking, bird watching and adventure. Regarding tour dates, we do not have set dates and allow flexibility to meet the travelers demands and requirements. Please discuss with us the dates you are interested in and we will gladly work with you to meet them.

Price and validity

All tour prices will be quoted net per person in IDR/USD, and once quoted will be effective until Dec 31, 2014.

Children rates apply as follows:

Any children between 2 years to 12 years old traveling together and sharing room with parents:
Occupying 1 extra bed : 25% discount on tour Package (excluding flight)
Without extra bed : 50% discount on tour Package (excluding flight)
Any children occupying separate room: no discount (paying the same fare as adult price)
Children below 2 years old and sharing room with parent will be free of charge

Condition of Sale

Cancellation notice received:
Up to 30 days prior to arrival in Indonesia : No charge
From 21- 15 days prior to arrival : 25% of the total tour price
From 14 – 7 days prior to arrival : 50% of the total price
Within 7 days of arrival : 100% of the total price

Tour Guide and Transportation

Our guides are members of Indonesian Tour Guide Association. They have been working as tour guide in Bali and Flores for many years, so trust them to show you Flores and Komodo with the highest levels of service regarding knowledge, friendliness, responsible and safety. We provide transportation based on the number of travelers and can provide either A/C coach or car, Mini Bus or Bus, and even trucks depend on the tour program. The only exception would be any travel to Komodo and/or diving which is provided you by house boats as located on remote islands.

Liability

Dragon Island Adventures will use all reasonable endeavors to arrange tours and package itinerated. We reserve the right to vary or curtail any such tour or package itinerary should it not be available or places risk on the travelers. We will seek to provide alternatives tours itineraries whenever possible, however we assure no further liability what so ever for any third party in relation to the portion of any derived arrangement. Dragon Island Adventure will act only in the capacity of an agent for tours, transportation and hotels and will there for have to disclaim responsibility for any damage, loss, injuries including death, accidental delays and irregularities beyond of our control.

Payment

Can be done by doing international transfer to our following Bank account:
Bank Negara Indonesia (BNI)
No Account: 0146943529
Makarius Kamil

Head Office:

Golo Koe Labuanbajo
Jl. Eduardus sangsun  SVD
Kel. Wae Kelambu Manggarai barat Ntt – Indonesia
Hotline  : +62 81339 410 239
WA       : +6281339410239
Pin BBM :  D13D76B
Email    : info@dragonislandtours.com
Email     : maxiflorestouegude@gmail.com
Website : www.dragonislandtours.com